Some people may not know how to use materials in the resource centre. They may not be aware of all the different formats of information that are available, or they may not know how to use the catalogue or how to browse the shelves using the classification system. An important role for resource centre staff is therefore to help users develop skills in finding and using information, including:
- finding materials - using the classification scheme and catalogue
- using contents lists and indexes
- taking notes and quoting sources
- knowing what to use materials for, such as:
* diagnosing, treating and giving advice on specific health problems
* as teaching tools
* to provide ideas for preparing health promotion sessions or making teaching materials
* as a basis for workshop discussions
* to solve problems
* to assist with research or preparing an assignment.
