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Towards inclusion. A guide for organisations and practitioners

VAN EK, Vera
SCHOT, Sander
November 2017

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Inclusive development is about creating societies that value and enfranchise all marginalised groups. It is often not difficult to open up development projects to persons from these marginalised groups. But it does take time before organisations are willing and able to fully commit to inclusion.

Towards Inclusion aims to support organisations who wish to commit to an inclusive approach. It establishes the rationale for inclusion and provides technical advice and tools for putting theory into practice. It is intended to be used as a reference during organisational development, as well as a tool to support good practice in implementation.

If you are looking to support a (development) organisation in the process of becoming an inclusive organisation, then Towards Inclusion is for you

This guide consists of three parts. The first part guides the reader through the process of assessing whether or not the organization is ready to change towards becoming a more inclusive organization. The second part introduces the ACAP framework, which sets up a way of approaching inclusion via focus on the areas: Access, Communication, Attitude and Participation. It then demonstrates how the framework can be applied to projects and programmes. The third part provides guidelines for the people who will guide organizations through the process of change towards becoming inclusive of persons from marginalized groups

Rehabilitation in sudden onset disasters.

September 2015

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The role of rehabilitation professionals in responding to Sudden Onset Disasters (SODs) is evolving rapidly, and our professions increasingly find themselves at the forefront of emergency response teams. At the same time, there is a movement towards the professionalisation of the humanitarian response sector, in particular Emergency Medical Teams, and a recognition that specialist training is required to prepare professionals for work in an austere humanitarian environment. The intended audience of the manual are physiotherapists and occupational therapists who may deploy to provide rehabilitation in the immediate aftermath of a sudden onset disaster. It was developed to support volunteers on the UK International Emergency Trauma Register (UKIETR), but with the aim of being relevant to all rehabilitation professionals interested in rapid deployment to austere environments. The content is restricted to the context of sudden onset disasters such as an earthquake or tsunami, and has been developed to support work in an austere environment, where the type of equipment and support that is normally available has been disrupted. UKIETR professionals are UK based volunteers who receive specialist training to prepare them for international deployment as part of team in response to emergencies. They may be deployed within a multi-disciplinary foreign medical team in a field hospital scenario, or as part of a more specialist ‘cell’ offering niche medical, surgical or rehabilitation services. The manual is designed to complement the three day core rehabilitation training run by Handicap International which all UKIETR members must attend. It is a clinical manual, and the contents are directly linked to modules taught on the core training course. In addition there are a number of ‘cheat sheets’ and patient education resources at the back of the manual which are designed to be used in the field. Chapters include: rehabilitation and the UKIETR; introduction to rehabilitation following sudden onset disasters; amputee rehabilitation; spinal cord injury; peripheral nerve injury; fractures; burns and soft tissue injury; and acquired brain injury

The barefoot guide 4 : exploring the real work of social change

KLUGMAN, Barbara
et al
March 2015

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“This is a book about social change practices from many countries. It contains a variety of stories, analyses, and ideas, with many poems and illustrations to illuminate and enhance the text. For activists, civil society leaders, practitioners and students, this is not a book of easy answers, but one of experiences, learnings and questions, all asking “What is the real work of social change?”  The writers have not attempted to provide “best practice models”, but rather something to be learned from, to deepen our questions, and to be more thoughtful in our practice”

WHO global strategy and action plan on ageing and health

WORLD HEALTH ORGANIZATION
2015

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The purpose of the Global Strategy and Action Plan on Ageing and Health 2016-2020 is “to define the goals, strategies, and activities that WHO (its Member States and secretariat) will pursue on ageing and health, and to clearly lay these out as a global framework for public health action relevant to low-, middle-, and high-income settings ”

Contingency planning guide

INTERNATIONAL FEDERATION OF RED CROSS AND RED CRESCENT SOCIETIES
2012

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This document provides an overview of the key elements of contingency planning. This guide is aimed at assisting National Society and IFRC staff responsible for developing contingency plans at the local, national, regional or global levels. It is essential to develop contingency plans in consultation and cooperation with those who will have to implement or approve them. This document provides guidelines, not strict rules; planning priorities will differ according to the context and scope of any given situation. This guide breaks contingency planning down into five main steps: prepare, analyse, develop, implement and review. Each step is covered by a separate chapter in this document

The barefoot guide 2 : learning practices in organisations and social change

THE SECOND BAREFOOT COLLECTIVE
May 2011

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“The Barefoot Guide 2 is a practical resource for leaders, facilitators and practitioners involved in social change who want to improve and enrich their learning processes. This book is the joint effort of a group of development practitioners from across the globe. They have created something that will help them and others to start, and continue, the journey towards learning and social change. The writers are all passionate about learning and have brought their different experience and expertise to the book. It includes topics as diverse as community mobilising and development, adult learning, funding, evaluation, facilitation, and creative writing”

Capacity is development : a global event on smart strategies and capable institutions for 2015 and beyond

UNITED NATIONS DEVELOPMENT PROGRAMME (UNDP)
March 2010

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This report of the Capacity IS development global event that brought together 160 leaders, thinkers and development practitioners to share their views and experiences on what has worked to strengthen the capacity of people and institutions in their countries and their understanding of policy choices and investment decisions in capacity development that have enabled countries to achieve their development goals. The report outlines the event's key messages, discussions and supporting products and resources. The report will be of use to practitioners and policy makers seeking to explore the factors that enable institutions to perform better consistently over time and to manage change

“Capacity IS development”

Marrakech, Morocco

17-19 March 2010

Capacity is development : stories of institutions

UNDP CAPACITY DEVELOPMENT
January 2010

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This report presents a series of narratives aims to capture the national and local institutional transformations, led and driven by the institutions themselves, that UNDP has supported over the years at the country level. These stories have been collated and synthesised by the UNDP Capacity Development Group, drawing on data and narratives provided mainly by UNDP Country Offices in each region. Each narrative clearly outlines the situation, response and results

Series 1

Monitoring and evaluating capacity building : is it really that difficult?

SIMISTER, Nigel
SMITH, Rachel
January 2010

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This paper is based on a literature review and interviews with a range of capacity building providers based in the North and South examining both theory and current practice of capacity development, and discusses some of the key barriers to progress. “Primarily concerned with capacity building within civil society organisations (CSOs), although many of the lessons apply equally to organisations in the commercial or state sectors... it begins by looking at some key concepts in both capacity building and monitoring and evaluation (M&E). It examines different ways of thinking about M&E, and describes a variety of different tools and approaches used to plan, monitor and evaluate capacity building work. It goes on to discuss M&E in relation to donors and provides an outline of current practice, based on the interviews. Finally, it highlights key areas for further discussion, and presents some conclusions based on the research”

Praxis Paper No. 23

What really matters : a guide to person-centered excellence|Application for services for people with mental illness

THE COUNCIL ON QUALITY AND LEADERSHIP (CQL)
2010

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"This guide promotes quality improvement in behavioral health services and supports. These best practices and the resulting quality improvement initiatives can be applied across the range of supports and services for people with mental illness...This manual has eight main sections and each section contains a key factor with its success indicators. We use the term ‘factor’ to refer to the main area: for example, Person-centered Planning. Likewise, each factor has a number of ‘success indicators’ that describe critical aspects of the factor. For each success indicator there are three parts: a statement of the indicator; a brief explanation of the meaning behind this indicator; a description of how organizations apply this indicator in practice"

Just do it : dealing with the dilemmas in monitoring and evaluating capacity building

JAMES, Rick
November 2009

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This report draws on the author’s practical experience in the field suggesting some pragmatic ways to deal with the dilemmas often faced by organisations when monitoring and evaluating capacity building.  The author suggests starting simple, focusing on what is feasible and doing it [capacity building] in such a way as to reinforce NGO ownership of that capacity building

Praxis Note n°49

Capacity building in network organisations : experiences from and practical guidelines for HIV and other networks

SLUIJS-DOYLE, José
November 2009

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This report assesses seven capacities of organisations of people living with HIV and other HIV network organisations to see what makes a well-functioning network. These capacities are: involvement and accountability; partnership alliances; leadership; knowledge and skills; internal communication; impact, outputs and external communication; and management and finance. The report looks at four network organisations in Eastern and Southern Africa, with secondary research drawn from networks in Bangladesh, Nepal and India. The findings and recommendations cannot be applied universally to capacity strengthening in all network organisations, but need to be adapted to the context of each particular group

The barefoot guide to working with organisations and social change

REELER, Doug
et al
July 2009

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This is a practical, do-it-yourself guide for leaders and facilitators wanting to help organisations to function and to develop in more healthy, human and effective ways as they strive to make their contributions to a more humane society... The guide, with its supporting website, includes tried and tested concepts, approaches, stories and activities. Its purpose is to help stimulate and enrich the practice of anyone supporting organisations and social movements in their challenges of working, learning, growing and changing to meet the needs of our complex world. Although it is aimed at leaders and facilitators of civil society organisations, we hope it will be useful to anyone interested in fostering healthy human organisation in any sphere of life. This resource has a supporting website where additional resources are available

Quantitative and qualitative methods in impact evaluation and measuring results

GARBARINO, Sabine
HOLLAND, Jeremy
March 2009

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“This paper contributes to the ongoing debate on ‘more and better’ impact evaluations by highlighting experience on combining qualitative and quantitative methods for impact evaluation to ensure that we measure the different impact of donor interventions on different groups of people and measure the different dimensions of poverty, particularly those that are not readily quantified but which poor people themselves identity as important, such as dignity, respect, security and power. A third framing question was added during the discussions with UK Department for International Development staff on the use of the research process itself as a way of increasing accountability and empowerment of the poor”

Issues Paper

Resource pack on systematization of experiences

HARGREAVES, Samantha
MORGAN, Mariluz
Eds
2009

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Systematization of experiences is a methodology that helps people involved in different kinds of practice to organize and communicate what they have learned. Over the past 40 years systematization has evolved and obtained recognition as a methodology for social reflection, in Latin America. This resource pack provides materials for the English speaking world

Capacity development : a UNDP primer

WIGNARAJA, Kanni
2009

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"This primer addresses the basic elements of the UNDP approach to capacity development. It provides a simple, cogent and accessible illustration of the UNDP Capacity Development Approach for the benefit of development practitioners both within and beyond the UN development system – a real-world guide to real-world applications to strengthen and contribute to national capacities for development"

The capacity development results framework : a strategic and results-oriented approach to learning for capacity development

OTOO, Samuel
AGAPITOVA, Natalia
BEHRENS, Joy
2009

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“The Capacity Development Results Framework (CDRF or the Framework) is a powerful new approach to the design, implementation, monitoring, management, and evaluation of development programs... [It] can be profitably applied to assess the feasibility and coherence of proposed development projects, to monitor projects during implementation (with a view to taking corrective action), or to assess the results, or even the design, of completed projects.  The framework can also be used as a step-by-step guide to the planning, implementation, and evaluation of projects and programs designed to build capacity for development at a national or sub-national level”

Capacity, change and performance : study report

BASER, Heather
MORGAN, Peter
April 2008

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This comprehensive report looks in detail at the issues of capacity and capacity development including an explanation and discussion of the concept of capacity development. The report considers the main actors who play a part in, and different ways to think about, capacity development; the different conditions under which capacity development takes place; and the processes and strategies that can/should be employed to increase it.  The report is structured to enable readers to easily access the sections that are relevant to them

Discussion Paper No 59B

Impact assessment : drivers, dilemmas, and deliberations

CHAPMAN, Jennifer
MANCINI, Antonella
April 2008

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This paper investigates key debates and issues around impact assessment and performance measurement for UK development NGOs. Initially, it was created to stimulate internal debate at Sightsavers, however, it has been adopted for use by the NGO sector at large. It would be useful for anyone with an interest in organisational management and development

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