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Linking rehabilitation and social work using the personalised social support process: Steps to establish a social work unit and future directions for social work in Cambodian PRCs using the model developed at Kampong Cham

PEARSON, Anita
SONG, Sit
2017

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This publication intends to draw lessons learned from the set-up of a Social Work (SW) unit in the PRC in Kampong Cham province of Cambodia using the Personalized Social Support (PSS) process and provide an example of person-centered approach in rehabilitation service delivery, to be considered by PWDF and other rehabilitation I/NGOs and promoted within other PRCs in Cambodia. The specific objectives of this publication are: 

  • To identify recruitment strategies and clinical activities conducted by the SW unit 
  • To consider the capacity development of SW staff along the development of a SW unit
  • To outline how SW and PSS are linked to the Cambodian Ministry of Social Affairs Veterans and Youth Rehabilitation Guidelines on Physical Rehabilitation in Cambodia4 (also known as the Standard Working Procedures -SWP) with reference to its application.
  • To consider how SW interventions and PSS contributes to service users’ social participation and rights.

Capturing best practices through a ‘’lessons learnt’’ process can be utilized to advocate for the adoption and replication of such a model within wider rehabilitation services in Cambodia.

This publication was developed by a mixed methods approach on the basis of various sources and tools, including:

  • Desk review including collection of documents and tools used by the SW unit, and field visit reports
  • Workshops/meetings with the PRC Manager, PRC Unit heads and Focal Clients (FC) to gain reflections on the process and map a reverse pathway of change
  • Key Informant interviews: Interviews with members of the project team and local authorities.
  • Case study frames were designed and used as well as some questions from SCOPEO5 Quality of life linked to social and personal relationships during the interview. 
  • Interviews with 15 beneficiaries (SW Clients at the PRC) to assess the impact of SW input over a 13 month period from June 2015 to July 2016

Roads to inclusion, a tool for identifying progress in community-based rehabilitation projects

February 2016

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The roads to inclusion tool has been developed by ENABLEMENT (the Netherlands) and LIGHT FOR THE WORLD on the basis of an action research programme carried out in Burkina Faso, Ethiopia and North East India. Communities in two sites of each country were asked to define what inclusion meant to them and those definitions were used as a basis for developing this tool. LIGHT FOR THE WORLD and ENABLEMENT hope this tool will support CBR teams in assessing communities’ progress in becoming more inclusive of persons with disabilities and planning activities to further the inclusion process. It promotes reflection on changes related to inclusion rather than judging projects on the impact of their work, and is thus not a tool for impact evaluation or comparing inclusion between different countries and cultures. The tool can be used in a variety of contexts. We recommend adjusting it to fit your organisation’s needs and seeing it as an inspiration on how it could be done, not as a prescription on how it should be done

Minimum standards for child protection in humanitarian action

THE CHILD PROTECTION WORKING GROUP (CPWG)
2012

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"These standards are intended for use by those working on child protection or related areas of humanitarian action...The Minimum Standards for Child Protection in Humanitarian Action follow the structure of the Sphere standards. Each standard is accompanied by key actions, measurements (including indicators and targets), and guidance notes. Child protection in emergencies includes specific activities by child protection actors, whether national or community-based, and/or by humanitarian staff supporting local capacities. It also includes activities in other humanitarian sectors. The Minimum Standards therefore contain 26 standards: (a) 6 general standards to address child protection needs (b) 8 standards to ensure a quality child protection response (c) 4 standards to develop adequate child protection strategies and (d) 8 standards to ensure mainstreaming of child protection in other sectors"

Standards for child protection : tool 1

KEEPING CHILDREN SAFE COALITION
2011

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"These standards can ensure that agencies develop practices that keep children safe from harm. They offer practical guidance to agencies on what they need to put in place to meet their responsibilities to protect children. They also provide a basis for determining local standards and how these will be met and measured. At the end of this document there is a useful tool for assessing and monitoring performance against the standards. These standards are Tool 1 of the Keeping Children Safe: Toolkit for Child Protection. The other supporting tools include a training pack, a guide on how to implement the standards and a DVD"

Independence, choice and control : DLA and personal mobility in state-funded residential care|Volume 1 : report

THE LOW REVIEW
2011

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This report focuses upon: how the mobility component of DLA is being used by care home residents and the impact of the loss of this benefit; funding arrangements for meeting personal mobility needs between local authorities and care home providers; and responsibilities of care home providers in relation to the mobility needs of residents. Over 800 submissions from individuals, local authorities and providers were provided , and six oral evidence sessions were held for the compilation of this report
The executive summary and report are available in both word and pdf formats
Oral and written evidence is contained in volume 2 available on the website

Personalised social support : thoughts, method and tools in an approach of proximity social services

RELANDEAU, Audrey
et al
May 2010

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This paper is a methodological guide to personalised social support to enhance understanding, thinking about and practising this approach to social work. It is targeted at field workers and public services’ or association advisers responsible for receiving, informing, guiding and supporting people with disabilities and other vulnerable groups.
This guide is divided into three sections. First, a "principles and benchmarks" section explores the theoretical aspects of social work, development and personalised social support. This section is followed by a "Practical guide" targeted at social workers, facilitators and advisers responsible for providing support and provides an in-depth guide to implementing personalised social support, based on various intervention techniques and practical tools. This section also offers a section devoted to project managers or social mecha¬nism coordinators, featuring benchmarks for the development and follow-up of a social support service. The third section features a "Toolbox" consisting mainly of tools sourced from Handicap International programmes

People with disabilities in the suburban areas of Maputo and Matola : local assessment

REDE PARA ASSISTÊNCIA ÁS VITIMAS DE MINAS (RAVIM) Handicap International Mozambique
Eds
April 2010

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"This report outlines the analyses and recommendations arising from the local assessment of the situation facing people with disabilities in nine of the capital’s suburban areas, performed by RAVIM and Handicap International between April 2009 and April 2010, as part of the "City and Disability" project. This assessment aimed to provide more information about the social representation of disability in the area, the socio-economic situation experienced by people with disabilities, the conditions for accessing health and social services, and lastly the operation of the local stakeholders system"

Psychosocial counselling and social work with clients and their families in the Somali context : a facilitator’s guide

OFFICE OF THE HIGH COMMISSIONER FOR HUMAN RIGHTS (UNHCR)
November 2009

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This handbook is "designed to be used as training support handbook for helping professionals in the Somali context. The focus is on psychosocial needs for the rehabilitation of persons with trauma, mental health related forms of distress and those who have experienced gender based violence and gender related abuses. The guidelines, developed within a UNHCR funded programme in Somalia, are intended to assist staffs, who are concerned with providing protection and assistance to refugees and IDP"

Introduction to child protection in emergencies : an interagency modular training package|Child protection in emergencies training and resource CD : psychosocial module

CHILD PROTECTION WORKING GROUP (CPWG)
2009

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This document is the psychosocial module of the Introduction to Child Protection in Emergencies and Interagency Modular Training Package. This module is divided into the following sections:
Part 1 presents a background to psychosocial issues including the overall impact of emergencies on psychosocial well-being, psychosocial effects of emergencies on children, and legal framework and advocacy activities.
Part 2 intervention planning presents psychosocial programming principles and priority activities, and co-ordination and sector support.
Part 3 psychosocial programming presents addressing basic services and security developing community and family supports, focused supports, and referrals to specialised services
This comprehensive document will be of particular interest to NGOs, DPOs, international and national bodies and anyone else interested in child protection and psychosocial work with children and their families
Note: The core resources for this module are the Inter-Agency Standing Committee (IASC) Guidance on Mental Health and Psychosocial Support in Emergency Settings and the key interventions of the Sphere Handbook (2004) Standard for Mental and Social Aspects of Health

Case management : systems and accountability|Social work in child protection projects 2009

O’LEARY, Patrick
SQUIRE, Jason
2009

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"This document focuses on implementing a case management system during the initial start-up phases of an emergency child protection project. The concepts are not exclusive to emergency projects and hold strong relevance to the inclusion of the system into existing development projects. The document provides useful guidelines and tools for improving social work"

Shifting the paradigm in social service provision : making quality services accessible for people with disabilities in south east Europe

CHIRIACESCU, Diana
December 2008

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This report examines the ways in which policies and practices evolve in the social services sector in South East Europe, as well as the impact of this change process on the lives of people with disabilities. It aims to identify the main stakes, priorities and steps forward that should be undertaken in order to modernise this sector in an effective and sustainable way

Role of social workers in Indonesia

SUHARTO, Edi
2006

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"After reviewing the figures and definitions related to disability, this paper explores the psychosocial issues confronting people with disabilities and the challenges for social workers working in rehabilitation for people with disabilities. Finally, the process of social work services and the roles of social workers with reference to the rehabilitation setting are examined"
Third Country Training on Vocational Rehabilitation for Persons with Disabilities, National Vocational Rehabilitation Centre (NVRC)
Cibinong, Bogor, Indonesia
10-11 November 2006

Community-based social services : practical advice based upon lessons from outside of the World Bank

MCLEOAD, Dinah
December 2003

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The purpose of this paper is to gather information outside of the Bank, in both developed and developing countries, on design and delivery of community based social service initiatives. Recommendations are provided for practical advice on project design and to enhance the sub-project cycle for social service-type projects
Social Protection Discussion Paper Series

Focus : social services in Mauritius

1995

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A snapshot of social services provision for disabled people in Mauritius with a detailed breakdown of benefits. Also an overview of legislation and what provisions are made for the improvement of their lives

Realife trust

REALIFE

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This website presents information about Realife, an action research development agency. The agency's original purpose was to work alongside up to 10 local families and to develop a range of initiatives based on their needs and preferences. Every project undertaken since then has been a result of requests from local people to set something up that they simply cannot find from their local authority or other voluntary agency. Information is oprovided about the services they offer and related news and resoruces

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