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Are you listening : current practice in information, advice and advocacy services for older people

MARGIOTTA, Pat
et al
2003

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This study reports on a critical review of current practice in services designed to provide information, advice and advocacy for older people. The information is derived from a literature search, a search of the websites of local authority and major voluntary organisations, and three focus groups involving older people living in sheltered housing and elsewhere in the community. Examples of good practice are highlighted and some recommendations are made for future action

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