This publication intends to draw lessons learned from the set-up of a Social Work (SW) unit in the PRC in Kampong Cham province of Cambodia using the Personalized Social Support (PSS) process and provide an example of person-centered approach in rehabilitation service delivery, to be considered by PWDF and other rehabilitation I/NGOs and promoted within other PRCs in Cambodia. The specific objectives of this publication are:
- To identify recruitment strategies and clinical activities conducted by the SW unit
- To consider the capacity development of SW staff along the development of a SW unit
- To outline how SW and PSS are linked to the Cambodian Ministry of Social Affairs Veterans and Youth Rehabilitation Guidelines on Physical Rehabilitation in Cambodia4 (also known as the Standard Working Procedures -SWP) with reference to its application.
- To consider how SW interventions and PSS contributes to service users’ social participation and rights.
Capturing best practices through a ‘’lessons learnt’’ process can be utilized to advocate for the adoption and replication of such a model within wider rehabilitation services in Cambodia.
This publication was developed by a mixed methods approach on the basis of various sources and tools, including:
- Desk review including collection of documents and tools used by the SW unit, and field visit reports
- Workshops/meetings with the PRC Manager, PRC Unit heads and Focal Clients (FC) to gain reflections on the process and map a reverse pathway of change
- Key Informant interviews: Interviews with members of the project team and local authorities.
- Case study frames were designed and used as well as some questions from SCOPEO5 Quality of life linked to social and personal relationships during the interview.
- Interviews with 15 beneficiaries (SW Clients at the PRC) to assess the impact of SW input over a 13 month period from June 2015 to July 2016