This report’s observations and recommendations were based on over fifty conversations with employers, technology vendors, disability experts—who were mainly people with disabilities, and technology experts, especially in artificial intelligence. It concentrates on human capital management (HCM) technology products used for attracting talent to companies, the actual interviewing/hiring process, and retention of employees once hired. Efforts on the market share leaders in each segment.
Recommendations made concern:
- Embracing artificial intelligence.
- Boosting accessibility and accommodations.
- Collecting and using data to inform action.
- Guiding employers on the path from compliance to opportunity