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eforums on HIV and TB : a toolkit for launching, moderating and managing a high quality eforum

KISTLER, Elizabeth
et al

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This toolkit aims to provide organisations working in health and development with tools to launch, moderate and manage high-quality eForums that provide a safe space for civil society focused information sharing, networking and dialogue. It has the potential to be applied to a range of health and development issues. It is intended for international, regional and national civil society organisations recognising the power of information and the significance of a transparent, broad-based communication mechanism that enhances civil society responses to HIV and TB

Open source is on the map


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Practical introduction to open source software with links to free software for word processing, databases, web browsing and email and an introduction to open source operating systems. Written for the UK voluntary sector, but good information for any organisation that wants to find out more about free and open source software

Estrategias para Incentivar la Interacción virtual entre Pediatras y Neonatólogos del Perú|[Strategies to allow the virtual interaction among pediatricians and neonatologists from Peru]


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The difficult information exchange and lack of uniform approaches, allowed the implementation of strategies by virtual interaction between pediatricians and Peruvian neonatologists through Internet. An e-mail list was organized through a free supplier with some members from the Neonatal Section of the Pediatric Society, who exchanged files and messages periodically, mainly on training events. The group was interviewed and the importance of information exchange among the members was verified

Using electronic communication to strengthen HIV/AIDS work

LEE, Sarah
November 2003

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Describes the various forms that electronic communications (also called information and communication technologies - ICTs) can have (for example email, databases, CD-ROMs etc) and their uses (advocacy, networking, discussions, fundraising). Lists the advantages and disadvantages of electronic communications, and includes a list of resources, articles and reports around ICTs and development

Appropriating the internet for social change : towards the strategic use of networked technologies by transnational civil society organizations

REILLY, Katherine
November 2003

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This research report argues that analysis of the Internet focuses too much on technology and on overcoming a "digital divide" in access to the Internet. The report looks at examples of how people in international civil society organisations have used e-mail, websites and databases to help them collaborate, publish information, mobilise people in their networks, and access information for research. The report does not cover local or national civil society organisations

Resource centre manual : how to set up and manage a resource centre

et al

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Contains practical information on all aspects of setting up and managing a resource centre, from planning, fundraising and finding a suitable location, to collecting and organising materials, developing information services, and monitoring and evaluating the work of the resource centre. It assumes that most readers will use manual systems for organising information, but also explains how computers can be used in resource centres, including e-mail, Internet and databases. It describes how to select database software, and contains a detailed review of three leading database programs. It includes a list of organisations and publications that can provide further information

Knowledge and learning in online networks in development : a social capital perspective

HEEKS, Richard
HUYSMAN, Marleen

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This paper examines the role of electronic networks in facilitating knowledge development and social learning in development, using the concept of social capital. This concept was developed to describe the functioning of groups and societies, and has been applied to online networks outside development. This paper examines three non-development approaches for examining social capital in online networks and communities. It uses elements of these approaches as a basis for a framework tailored to the analysis of online networks in a development context

Time to get online : steps to success on the Internet


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Guide to help African civil society organisations to get online and integrate the Internet into their organisations. Five chapters cover: Connecting to the Internet; Accessing Information Resources; Interacting Online; Establishing and Maintaining a Web Site; Next Steps - Integrating the Internet into Your Organization. Also includes a glossary of Internet terms and a list of further resources. Available to download free as PDF file or can be ordered in print with an accompanying CD-ROM for the cost of postage and packing

Download the materials by writing to African civil society organizations can download the materials at no cost.

The Gilbert email manifesto (GEM)

GILBERT, Michael C
April 2001

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Short article that argues e-mail is more effective as a communication method than websites. The article emphasises the person-to-person nature of e-mail, the role of e-mail in attracting people to websites and the opportunity to combine reaching a lot of people by e-mail with a personal approach

TeleMedMail : free software to facilitate telemedicine in developing countries


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This paper describes a software application to facilitate store-and-forward telemedicine by email of images from digital cameras. TeleMedMail is written in Java and allows structured text entry, image processing, image and data compression, and data encryption. The design, implementation, and initial evaluation are described.

Using the Internet to share research and knowledge


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Overview of using websites and email to communicate research findings. Recommends using e-mail to build one-to-one dialogue rather than to send out press releases or other mass mailings. Sees the strength of websites as providing a public space for publications and databases

Towards ethical guidelines for dealing with unsolicited patient emails and giving teleadvice in the absence of a pre-existing patient-physician relationship : systematic review and expert survey


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A systematic review looking at email communication, solicited and unsoliticed between patient and clinician, whether these constitute medical practice and clinicians are ethically obligated to respond. The review seeks to provide a set of guiding ethical principles applicable to this interaction

From workplace to workspace : using email lists to work together

JAMES, Maureen

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A straightforward and easy-to-follow guide to help people decide how to set up a mailing list for their group, launch it and keep it active. Divided into three parts, it covers, 'Getting set up', 'Working together', and 'Resources'. Available full-text on the IDRC website in French, Spanish and English

Making the Internet connection count : effective use of the Internet in seven steps

Research and Reference Services (R&RS) Project

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Takes the reader through a seven-step process to assist in finding the most cost-effective way of connecting to the Internet, and how to make best use of the Internet once connected. Intended for decision makers and staff of NGOs, educational institutions, and government agencies that currently do not have, or have very limited, access to the Internet. Includes exercise and worksheets adapted from a series of hands-on workshops conducted throughout Africa by the Leland Initiative



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