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Digital Accessibility Toolkit

CBM
May 2018

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The purpose of this toolkit is to share a selection of tools and recommendations pertaining to the accessibility of Information and Communication Technologies (ICT). Based on international standards and a scan of available technologies, these tools and recommendations are intended to contribute to the social and economic inclusion of persons with disabilities by ensuring that information is equitably accessible.

The goals of this toolkit are:

  • To outline the key international frameworks around digital accessibility and why it is critical for inclusion of persons with disabilities.
  • To link people with tools, practice examples, free online training, and other resources so that their practice is digitally accessible.
  • To ensure that digital accessibility is an inherent aspect of daily practice.
  • To align the practices of those working with and for CBM. 

This toolkit is intended to be used as a guide and practice resource by people working with and for CBM so that we produce accessible digital content and communications, and place accessibility at the centre of our ICT procurement processes. We hope that the toolkit will be a resource for the wider community of persons with disabilities, Disabled People’s Organisations (DPOs), and nongovernmental organisations (NGOs).

Digital Inclusion: a white paper

HOOGERWERF, Evert-Jan
MAVROU, Katerina
et al
2016

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This white paper will provide the reader with insight into the role technology plays for the full participation of persons with disabilities and older people in the digital society. The authors consider equal opportunities to participate in all realms of life a human right. The paper will help the reader to understand what the barriers to full digital inclusion for these groups are, how changing scenarios in society should lead to the definition of new goals and how these goals could be reached. 

This white paper looks forward and challenges the reader to identify strategies to tackle the digital divide. In the first section, it analyses trends and policy objectives as defined by the international community in 6 different areas relevant to the digital divide:

Disability and participation

Education

Employment

Health and social care

Technology

(Social) Media 

The writing of this white paper is the result of a three-year long project funded by the European Commission under the Lifelong Learning Programme. The ENTELIS project has brought together various organisations from different European countries and beyond and has resulted in the establishment of a sustainable network, supported by three European umbrella organisations: EASPD (European Association of Service Providers to Persons with Disabilities), AAATE (Association for the Advancement of Assistive Technology in Europe) and EVBB (European Association of Vocational Training Institutes). For them supporting the network means creating an opportunity for their member organisations and other interested stakeholders to actively engage with technology and technology users with disabilities in education, vocational training and person centred support services. Their common understanding is that ICT and AT can empower people with disabilities, lead to more fulfilled lives and a more inclusive society but that this can only be reached if there is effective collaboration between sectors. Their expectation is that the network will empower their member organisations in making this become reality and this document and in particular the roadmap contained in there might provide good guidance for that. 

 

Information and communications for development 2012 : maximizing mobile

THE WORLD BANK
2012

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"This report analyzes the growth and evolution of applications for mobile phones, focusing on their use in agriculture, health and financial services, as well as their impact on employment and government. It also explores the consequences for development of the emerging "app economy", summarizing current thinking and seeking to inform the debate on the use of mobile phones for development. It’s no longer about the phone itself, but about how it is used, and the content and applications that mobile phones open"

Accessibility of government websites in India : a report

NARASIMHAN, Nirmita
SHARMA, Mukesh
KAUSHAL, Dinesh
2012

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"This report summarises the key findings of a test conducted to measure the accessibility of 7800 websites of the Government of India and its affiliated agencies against the Web Content Accessibility Guidelines (WCAG) 2.0, which is the universally accepted standard for web accessibility"

Making mobile phones and services accessible for persons with disabilities

NARASIMHAN, Nirmita
LEBLOIS, Axel
2011

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"This report contains references to the new legislative and regulatory framework set by the Convention on the Rights of Persons with Disabilities, an important resource for policy makers. It also covers practical elements required for a successful implementation of those programs and policies: technical accessibility features for handsets, accessible and assistive applications and services as well as business cases of companies which have implemented significant accessibility programs...(T)his report will be a useful resource for telecom regulators, mobile operators, organizations of persons with disabilities and other mobile stakeholders to develop successful accessibility policies and programs in their respective countries to equally serve persons of all abilities"

E-Accessibility policy handbook for persons with disabilities : based upon the ITU-G3ict e-accessibility policy toolkit for persons with disabilities

NARASIMHAN, Nirmita
Ed
October 2010

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This handbook is a companion to the toolkit and contains contributions from more than 60 experts around the world on ICT accessibility. It is useful for policy makers and regulators, advocacy and research organisations and persons with disabilities on the implementation of the ICT dispositions of the CRPD
Note: Braille and DAISY formats are available from the web link

Change at hand : web 2.0 for development

ASHLEY, Holly
et al
June 2009

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There are dozens of emerging interactive web services and applications, sometimes referred to as the ‘participatory’, ‘social’ or ‘readwrite’ web, but more commonly known as Web 2.0. Together, they are radically changing the ways we create, share, collaborate and publish digital information through the Internet. These new technical opportunities bring challenges as well as opportunities that we need to understand and grasp. Most of the themed articles are based on presentations made at the the international Web2forDev conference, 25-27 September 2007 at the Food and Agriculture Organization (FAO) headquarters in Rome, Italy

How to accelerate your Internet : a practical guide to bandwidth management and optimisation using open source software

FLICKENGER, R
Ed
October 2006

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Information and communications technologies and the Internet have become critical components of development policies and practices. The speed of the Internet, however, is also the measure of a growing disparity between developed and developing countries. This publication provides practical tips, optimisation techniques and guidance on how to gain the largest benefits from network connections, with a particular focus on use of Internet in developing countries. Chapters cover a comprehensive range of issues, from policy development to monitoring and analysis, implementation of basic techniques, and general good practices. Include case studies, resources and glossary

Making the difference : information and communication technologies as key enablers for equitable and sustainable development

GLOBAL KNOWLEDGE PARTNERSHIP (GKP)
2005

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This booklet provides an analysis of the role of ICT in development and poverty alleviation strategies. Information and communication technologies support participation of non-state actors, promote good governance, transparency and efficiency and allow knowledge sharing and aid effectiveness through harmonization of aid projects

Mobile phones keep track of HIV treatments

KHAN, Taman
September 2004

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Thi article reports on the Cell-Life project, which has developed a software and data management systems to allow health workers use their mobile phones to monitor patients' treatment. The data is transferred to a central database, which clinic staff can access over a secure Internet connection. In a successful pilot project 80 HIV counsellours where trained, and through the use of their mobiles are now able to keept track of nearly 800 patients

Information and communications technology : web sites, CD-ROMs, and on-line educational projects hold promise for youth|[Tecnología de información y comunicación. Sitios web, CD-ROM y proyectos educacionales en la web prometedores para los jóvenes]

BLOOME, Anthony
ZWICKER, Caroline
FINGER, William
September 2003

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Technology resources increasingly link professionals working with reproductive health and HIV prevention programmes in developing countries. These same resources (websites, CD-ROMS, listservs, radio and TV) offer great promise for reaching the youth as well. This edition of Youth Lens looks at some of the projects working in these areas

Information and communication technologies and poverty reduction in Sub Saharan Africa : a learning study (synthesis)

GERSTER, Richard
ZIMMERMAN, Sonja
2003

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A report of the learning study carried out as part of the Building Digital Opportunities (BDO) programme.The study focuses on mapping the experiences of BDO partners with ICTs and poverty reduction in order to enable BDO partners to improve their understanding of the role of ICTs in poverty reduction and play a pro-poor role in multilateral forums like the World Summit on the Information Society (WSIS). It draws on research into the use of information and communication technology in Mali, Uganda and Zambia, and examines progress in fulfilling BDO's global objective to ensure that such technology contributes to the achievement of the 8 Millenium Development Goals and 17 Millenium Development Targets

Biwako millennium framework for action towards an inclusive, barrier-free and rights-based society for persons with disabilities in Asia and the Pacific

UNITED NATIONS ECONOMIC AND SOCIAL COMMISSION FOR ASIA AND THE PACIFIC (UNESCAP)
January 2003

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Provides information on the Biwako Framework that was adopted in 2002. The document sets out a draft regional framework for action that provides regional policy recommendations for action by governments in the region and concerned stakeholders to achieve an inclusive, barrier-free and rights-based society for disabled people. The regional framework for action explicitly incorporates the millennium development goals and their relevant targets to ensure that concerns relating to disabled people become an integral part of efforts to achieve the goals

TeleMedMail : free software to facilitate telemedicine in developing countries

FRASER, H S
JAZAYERI, D
BANNACH, L
SZOLOVITS, P
MCGRATH, S J
2001

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This paper describes a software application to facilitate store-and-forward telemedicine by email of images from digital cameras. TeleMedMail is written in Java and allows structured text entry, image processing, image and data compression, and data encryption. The design, implementation, and initial evaluation are described.

Governance in Africa : the role for information and communication technologies

ADESIDA, Olugbenga
2001

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"This paper assesses the role that information and communication technologies (ICTs) can play in Africa’s development with special emphasis on governance. The 21st century challenges for governance in Africa are reviewed. The paper summarises the uses of ICTs in governance and discusses possible risks. It also attempts to offer ideas that should be considered in employing ICTs for governance, and identifies key areas for intervention by African countries and the African Development Bank. The paper stresses the importance of the human factor in realising good governance, given that ICTs are only tools"

The Communication Initiative

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The Communication Initiative (CI) is a partnership of development organisations seeking to support advances in the effectiveness and scale of communication interventions for positive international development. The CI strategy includes provision of real-time information on communication and development experiences and thinking, facilitating horizontal linkages between people engaged in communication action, peer commentary on programmes and strategies and taking opportunities to promote strategic thinking on communication and development issues and problems. Themed sites within this website relate to: avian flu; HIV & AIDS; democracy & governance; early childhood development; health communication; ICT policies and studies; ICT for development; natural resource management; polio; and community radio and edutainment in Africa

ICT resources : home

GLOBAL ALLIANCE ON ACCESSIBLE TECHNOLOGY AND ENVIRONMENT (GAATES)

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This database provides resources "to assist organizations better understand and apply accessible information and communication technologies to their business practices. Although many of these resources specifically address the obligations of businesses in Ontario (Canada) to comply with the Accessibility for Ontarians with Disabilities Act (2005), the concepts, strategies and resources presented can be applied to any organization in any location." Useful links are provided to publications, vendors and a glossary related to accessible information and communication services

Using ICT to empower people with disabilities

INFORMATION AND COMMUNICATION TECHNOLGIES FOR DEVELOPMENT(ict4d)

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This website presents general information and resources related to accessible information and communication technologies (ICTs) for people with disabilities. Information related to specific impairments and links to assistive technology companies and organizations are also provided. This website is useful to people with disabilities, researchers and practitioners interested in accessible ICTs

Scenari-aid

MEREDITH, Grant

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Scenari-Aid is a free website containing over 100 digitally recorded real-life scenarios for people to work through in their own time and style. Each functional scenario is comprised of a number of steps in which the user can pause at any time and choose to respond in a time and manner that best fits their situation, style and needs. This website is useful to users for the following reasons: fluency and speech therapy for people, stroke recovery, literacy skills for people from non-English speaking backgrounds, addressing social anxiety issues and the empowering the long term unemployed

Using the Internet : website tales

ELDIS

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Websites which focus on development issues have some special problems not shared by websites on other subjects: low band width users, low budgets, wide range of potential users, many first-time website creators. This list of online resources shares some of the little nuggets of information Eldis has found useful when building the Eldis websites [Publisher's description].

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