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Learning for change : principles and practices of learning organisations

BRITTON, Bruce
2002

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This paper describes both the theoretical side of organisational learning, and a range of practical tools and methods. The theory is based on an 'eight function model' which is integrated in the project cycle: creating a learning culture, gathering experience, accessing external learning, communication systems, mechanisms for drawing conclusions, developing an organisational memory, integrating learning into strategy and policy, and applying the learning. The tools include action learning sets, advice network mapping, case study development, exchange programmes, exit interviews, and others. The paper includes a list of further reading resources

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