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The one to watch : radio, new ICTs and interactivity

GIRARD, Bruce
Ed
2003

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This book presents examples of converging radio and new ICTs for development. The radio/telecommunications combination is helping keep communities together despite the distances imposed by migration. The book argues that radio will have even greater significance and value in years to come. It is split into five sections; concepts and context, gateways, networks, communication with migrants and rural radio. It features case studies where methods have been tried and proven

Preventing HIV/AIDS and promoting sexual health among especially vulnerable young people

SHAW, Cathy
AGGLETON, Peter
July 2002

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This good practice guide introduces practitioners, policy-makers and researchers to two distinct but related concepts - risk and vulnerability. The guide explores how gender, race, culture, sexuality and social status all influence young people's experiences of sexual relationships and makes some more vulnerable to poor sexual health. Using case studies from Africa, Asia, Latin America and Europe, this resource sets out guidelines to inform work with especially vulnerable young people (including young people who sell sex, young people who inject drugs, and young migrants and refugees)

Advocacy guide for HIV/AIDS

HAMAND, Jeremy
June 2001

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This guide describes what advocacy can do, often at little cost, in the prevention of HIV/AIDS. It does not describe how to organise advocacy campaigns, as this is covered in other publications, but instead tries to focus on how advocacy can further awareness, combat stigma, and address barriers to care at all levels. Suggests how advocacy can address issues experienced by all PLWHA and by specific vulnerable groups, such as children, prisoners, drug users and others

Using client satisfaction data for quality improvement in the health services in Peru : quality assurance case study

SANTILLAN, D
2000

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This case study looks at how a clinic used a series of quality improvement tools to analyse client satisfaction. These tools included flow charts, fish bone diagrammes, tables, brainstorming and decision matrices. Using two different quality improvement methods, the clinic's utilisation rates and client satisfaction improved. The case study shows how collecting and using client satisfaction data is an important way of bringing clients' voices into the quality improvement process

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