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América Latina Puntogob : casos y tendencias en gobierno electrónico|[America Latina Puntogob : cases and trends in e-government]

ARAYA DUJISIN, Rodrigo
PORRÚA VIGÓN, Miguel A
Eds
May 2004

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Through the lenses of several perspectives and emphasing different aspects, this book offers an overview of Latin America's integration into the information society, with a particular focus on electronic government. The chapters included in this book document the developments that are taking place in Argentina, Bolivia, Brazil, Costa Rica, Chile, Mexico, Paraguay, Peru, the Dominican Republic, Uruguay, and Venezuela

Women's stories, women's lives : experiences with cervical cancer screening and treatment

BOYD, Anne R
BURNS, Michele
Eds
2004

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This publication is a collection of stories based on interviews with women in developing countries who participated in ACCP programmes. These women's stories illustrate the unnecessary suffering cervical cancer can cause women and their families and how prevention programs can save women's lives. ACCP projects have focused on regions in which cervical cancer incidence and mortality are highest: sub-Saharan Africa, Latin America and South Asia, and have also focused on reaching women in their 30s and 40s

Youth and technology : IPPF/WHR experiences to promote sexual and reproductive health

INTERNATIONAL PLANNED PARENTHOOD FEDERATION. WESTERN HEMISPHERE REGION (IPPF/WHR)
2004

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This report evaluates the experience of member associations of the International Planned Parenthood, Western Hemisphere Region, in the development of programmes that use computer technologies to reach young people with sexual and reproductive health information. It identifies key issues for youth-and-technology projects and makes strategic recommendations for future development. The review of case studies from IPPF/WHR member associations in Chile, El Salvador, Guatemala and Peru provides important insight related to the preliminary effects of and lessons learned from the implementation of first-generation youth and technology projects in the region. Strategic recommendations for the development of second-generation projects in this area are also proposed

Using client satisfaction data for quality improvement in the health services in Peru : quality assurance case study

SANTILLAN, D
2000

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This case study looks at how a clinic used a series of quality improvement tools to analyse client satisfaction. These tools included flow charts, fish bone diagrammes, tables, brainstorming and decision matrices. Using two different quality improvement methods, the clinic's utilisation rates and client satisfaction improved. The case study shows how collecting and using client satisfaction data is an important way of bringing clients' voices into the quality improvement process

Best practices on indigenous knowledge

UNITED NATIONS EDUCATION SCIENCE AND CULTURE ORGANIZATION (UNESCO). Management of Social Transformations Programme (MOST)
NETHERLANDS ORGANIZATION FOR INTERNATIONAL COOPERATION IN HIGHER EDUCATION. Centre for International Research and Advisory Networks (NUFFIC/CIRAN)
Eds
1999

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This publication provides a series of case studies to illustrate how indigenous knowledge (IK) can be used to create sustainable development. It aims to suggest, by example, guidelines for development planning, as the practices described may give policy makers and development practitioners a deeper insight into the ecological and cultural complexity of sustainable development. Includes basic definition of IK and related terms, and indexes by country and theme

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