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Improving provider-client communication : reinforcing IPC/C training in Indonesia and self-assessment and peer review

KIM, Y M
et al
2000

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Report of a study that tested the effectiveness of two low-cost alternatives to supervision (self-assessment and peer review) that may reinforce providers' skills after training. The performance of 3 groups of providers, who attend family planning clients was compared. Provider-client interactions were improved in the groups undergoing peer review or self-assessment, as was the level of facilitative communication. The level of information-giving was not improved in the control group or the groups undergoing peer review or self-assessment

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