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Accountability, feedback & complaints mechanisms in humanitarian responses to migration

KAHN, Clea
June 2020

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This guidance aims to give humanitarian actors a guidance for developing their accountability mechanisms in the context of mixed migration, with a focus on complaints and feedback mechanisms. Excellent guidance already exists on how to implement feedback and complaint mechanisms in humanitarian contexts, and this is not intended to replace or duplicate those. It should be read as a supplement, to provide additional reflection for humanitarian actors working in migration contexts.

The development of this guidance was based on a review of existing literature, including research studies, guidelines and training materials. More than 30 interviews were conducted with representatives of more than 20 organisations working in Africa, the Americas, the Middle East and Europe. Particular support was received from Start Network’s MERF member organisations.

Applied research on disability in Africa : the Maghreb and West Africa report

BENKIRANE, Wassila
ZOUHAIRI, Abdellah
2014

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“This literature review concerns the achievements of a project which started in 2014 and will last three years. The aim of this project is the dissemination and promotion of applied research results and disability to researchers and field stakeholders of the African continent (particularly to Disabled People Organizations), in order to increase knowledge on the situation of people with disabilities and the recommendations made to improve their social participation… The mapping of applied research in West African countries shows the exclusion related to the environment, which lacks the school, health, and sports infrastructure required to promote their [people with disabilities] rights. We will mainly deal with the issue of exclusion and its multidimensional aspect in West Africa, as well as the institutional efforts to set up development plans for people with disabilities in these regions”

The Africa campaign on disability and HIV & AIDS

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The Africa Campaign is a unifying umbrella under which disabled people's organisations, organisations of people living with HIV & AIDS, non-governmental organisations, AIDS services organisations, researchers, activists, and other citizens work collectively to achieve two main objectives: a coordinated response involving persons with disabilities in African countries to achieve inclusive national HIV & AIDS policies and programmes; and equal access for persons with disabilities in Africa to information and services on HIV & AIDS. This website contains information about the campaign and key documents

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