Radical Accessibility: Research and Recommendations. A deep dive into how accessible charities are during Covid-19 and beyond

Insights are shared into the world of digital accessibility in the charity sector: the attitudes and behaviours of beneficiaries, the accessibility needs of those accessing charity websites, the impact of coronavirus and, what should be done by charities. The authors build on knowledge gained from 12 years in the digital charity sector, their annual research into digital charity trends, a new (2020), bespoke and nationally representative survey of the general public, and insights from some of the industry’s leading minds in making charities accessible. A list of evidenced and sector-specific recommendations is provided.

The research and report were part of a virtual event, Radical Accessibility, hosted by Reason Digital, Microsoft UK and Charity Digital on July 9th 2020