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This chapter outlines WHO's internal strategy for improved knowledge management in the Asian region in response to the SARS and Avian Influenza emergencies; with ICT aiding staff to work together to share knowledge, experience, systems and infrastructure. In the countries where WHO has offices, the information and communications technology (ICT) environments vary considerably, which can make it difficult to ensure all WHO staff have the same level of access to the information and services they need. Focuses on health mapping using GIS technology, and health information systems in China
