Inclusion and independence: The impact of mobile technology on the lives of persons with disabilities in Kenya and Bangladesh

JAHAN, Nusrat
MUTUKU, Charles Musungu
RAHMAN, Naemur
AUSTIN, Victoria
HOLLOWAY, Catherine

Publication Date 

November 2020

Globally, mobile technology plays a significant role connecting and supporting people with disabilities. However, there has been limited research focused on understanding the impact of mobile technology in the lives of persons with disabilities in low or middle- income countries. This paper presents the findings of a participatory photovoice study looking at the role that mobile phones play in the daily lives of 16 persons with disabilities in Kenya and Bangladesh. Participants used a combination of pictures and voice recordings to capture their own stories and illustrate the impact that mobile phone use has on their lives. Through thematic analysis, we categorized the benefits of mobile phones captured by participants as 1) Improved social connection; 2) Increased independence and 3) Access to opportunities. While mobile phones are ubiquitously used for communication, for persons with disabilities they become essential assistive technologies that bridge barriers to opportunities which are not accessible otherwise. Our paper adds evidence to the need for mobile phones for persons with disabilities to enable communication and connectivity in support of development.


2020 IEEE Global Humanitarian Technology Conference

DOI: 10.1109/GHTC46280.2020

Country focus 


Type of material 

Content type